PRIVACY POLICY

Last Updated: 18 February 2026

1. Introduction

EX Legal (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.exlegal.co.za (“Website”) or use our services.

2. Responsible Party

EX Legal is the Responsible Party for personal information collected through this Website.

Contact Details:
Email: info@exlegal.co.za
Website: www.exlegal.co.za
Address: Block A, Ground Floor, 105 Nicolson St, Brooklyn, Pretoria, 0181
Telephone: 27120190806

3. Information We Collect

We may collect and process the following categories of personal information:

3.1 Information You Provide

  • Full name

  • Email address

  • Phone number

  • Company details

  • Identity number (where required for legal services)

  • Any information submitted via contact forms

  • Documents provided for legal consultation

3.2 Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

4. Purpose of Collection

We process personal information to:

  • Provide legal services

  • Respond to enquiries

  • Draft legal documentation

  • Comply with legal obligations

  • Improve our Website

  • Communicate with you

  • Send legal updates (if consented)

We only process personal information where we have lawful grounds to do so

5. Legal Grounds for Processing

We process personal information based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests of EX Legal
  • Protection of legitimate interests of the data subject
  •  

6. Sharing of Information

We may share personal information with:

  • Regulatory bodies (when legally required)
  • Courts and law enforcement

  • IT service providers

  • Cloud storage providers

  • Accountants or auditors

We do not sell personal information.

7. International Transfers

If personal information is transferred outside South Africa, we ensure adequate protection through contractual safeguards or equivalent protections compliant with POPIA.

8. Data Retention

We retain personal information only for as long as:

  • Required by law

  • Necessary for legal services

  • Required for record-keeping purposes

9. Security Measures

We implement reasonable technical and organisational safeguards, including:

  • SSL encryption

  • Secure hosting

  • Access control

  • Confidentiality agreements

10. Your Rights Under POPIA

You have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion (where lawful)

  • Object to processing

  • Withdraw consent

  • Lodge a complaint with the Information Regulator

Information Regulator (South Africa):
Website: https://www.justice.gov.za/inforeg
Email: inforeg@justice.gov.za

11. Contact Us

For privacy-related queries:
Email: info@exlegal.co.za